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AIG Europe Limited has claims expertise throughout Europe whose core role is to manage the claims process from start to finish.

In the unfortunate event of a loss, our local claims teams are on hand to:

  • Deal with claims enquiries quickly and accurately using local knowledge and expertise
  • Communicate with clients and their brokers on how the claim will progress and what information we require from them, at each stage of the process
  • Fast track less complicated claims, ensuring fast and efficient settlement 
  • Work with specialist claims adjusters and lawyers on complicated claims that demand specific expertise
  • Work with our clients and brokers to help minimize the financial and reputational impact of a loss

Contact details of claims department and assistance service number:

Claims Department
Email: skody.sk@aig.com,
Tel: +421 2 59 102 111,
Fax: +421 2 59 102 181

Travel insurance – assistance service number
TravelGuard +420 225 341 157

Crisis Management Hotline
001-713-260-5500 world
1-866-926-8457 USA, Canada

Notification of loss Forms

"Please use the forms below for reporting claims; there are instructions there how to proceed as well as contacts to our claims department."